Business Internet Phone Service Blog

Co-written by Larry Browne, member of the OnSIP support team, and Nicole Hayward, member of the OnSIP marketing team.

We get many calls and cases in the OnSIP support bunker about caller ID. The most common one is “Why isn’t my caller ID showing when I call my wife?”

Yeah, about that... got a few minutes? I won’t completely ruin your day with the long, technical (boring) explanation. Here's a quick explanation about the the history of caller ID and OnSIP's implementation of this feature.

The History of Caller ID

This blog is by Eric Phipps, NOC Technician

One of the long requested features we’ve had at Junction Networks has been the introduction of a parking server, which would allow us to place a call on hold and allow another phone to pick up that call. We will shortly begin rolling out this feature, but one of the questions we dealt with while developing the feature is: what’s the easiest way to let people know that they have that call? We think it’s intercoms and paging systems.

Exploring solutions

By Channel Manager Andy Ogg

Are you an IT solutions provider looking for a reliable voice solution to provide to your clients? Are you a telecom interconnect specialist looking for a Hosted Voice Solution to compete in your market? Or, perhaps you are a business consultant working in a specific vertical, and you need a voice solution that provides features unique to that vertical.

This blog is by Eric Tamme, member of the OnSIP Engineering Team

What is a codec?

Codec is short for “coder-decoder”. A codec is a program, or an implementation of a algorithm, which converts an analog input signal, like your voice, to a digital signal by sampling it according to the algorithm. The codec can also take a sampled stream from a matching codec, and decode the samples back to a similar analog stream that was input originally.

Here is an example codec called PCM:

A customer recently asked us if we could recommend to him something other than a Polycom for his conference room. I realized then that we hadn't really looked into conferencing solutions from other manufacturers, and the team immediately sought out to remedy that.

In the first customer feature of the year, we feature Brite Electric, an OnSIP customer for a year and a half. The family-owned company, founded in 1979, specializes in electrical and air-conditioning contract work and services the Central Florida area. Judy Wolek is the president, and she spent some time telling us what she likes most about OnSIP.

Today, Counterpath and Vidtel announced interoperability between the Vidtel video conferencing service and Bria ‘enabled’ computers and iPhones. Press release found here.

Recently, the Center for Exhibition Industry Research announced that the trade show industry was growing, with the number of trade show attendees jumping 3.7% in the third quarter of 2010 and the number of exhibitors by 3.6%, according to the CEIR index. With increasing attendance and sponsorships at such events, the product choices presented to participants will be diverse and numerous.

Our ninth webinar, Switching to OnSIP is Easy will be held on Thursday, Jan 19, at 2 PM EDT.

Are your customers paying exorbitant fees per phone line or tied down by unreasonable contracts? Do they have employees located in many different offices? Do your customers have to deal with bulky equipment? Join CEO, Mike Oeth, and Channel Manager, Andy, as they discuss how easy it is to switch to OnSIP from traditional POTS systems, on-premise PBX systems and competitors' hosted services.

By Channel Manager Andy Ogg

Are you an IT solutions provider looking for a reliable voice solution to provide to your clients? Are you a telecom interconnect specialist looking for a Hosted Voice Solution to compete in your market? Or, perhaps you are a business consultant working in a specific vertical, and you need a voice solution that provides features unique to that vertical.