We're very excited to announce that we'll be offering call park to all of our customers starting today. Our call park app, which we call Parking Lot, is easy to use. Each call park channel is an empty spot where you "hold" a call, allowing you to move your conversation to any other phone in your OnSIP phone system. The process of parking is as simple as transferring:
- While on the phone with your call, park the call by pressing *44.
- Listen for our parking attendant to tell you the spot number assigned to your caller.
- Hang up. If you're going to have someone else retrieve the call, let them know the spot number.
- Retrieve the call by dialing *45 and entering that spot number and then #.
Parking lots are available in sets of 15 channels for $14.95/mo per set. Customers subscribed to our Small Business package get 1 set of 15 channels added to their phone system for free. Medium Business package subscribers get 3 sets. You can activate this feature from the apps tab of your OnSIP admin portal. For configuration instructions, visit our Knowledgebase. Information on our other features can be found on our features page.
We're happy to note that we've been getting a lot of positive feedback from our beta testers. We'd love to hear what you think about our Parking Lot app in the comments below.