VoIP News OnSIP News

All New Websites, User Portal, and Conference Bridge

by Mike Oeth

We've updated our websites and added some exciting features to our OnSIP Hosted PBX.

Published: April 24, 2008

Hopefully you like the changes to our marketing websites, http://www.junctionnetworks.com and http://www.onsip.com. Our marketing department is right on track with our messaging.

We are using the Drupal content management system, which should allow us more timely updates to the site, our knowledgebase and our Blog. In addition to the new marketing websites, we have also launched a new User Portal. The User Portal allows all OnSIP Hosted PBX users to log into the system to see their settings. Previously, only account administrators were able to log into the interface. The User portal only contains information pertaining to that user and does not show any account-level information.

The new User Portal also contains a newly revamped and updated knowledgebase. While we were at it, we launched a new application: Conference Bridge for OnSIP. OnSIP users pay $19.95 per month for unlimited conference bridge use for up to 10 (ten) simultaneous callers. Any callers coming in via the PSTN would still pay the regular 3.2c/min.

As an update, we recently changed the pricing on our ACD Queues to $19.95 for the ability to have up to 5 callers in a queue simultaneously. Around the same time we launched “Announcements” under the “Apps” tab. Announcements allow you to play a recording to the caller and then send the caller to a new destination. This is useful for ‘business hours’ or ‘directions’ announcements within an IVR application.

Lastly, we launched the “Inbound Bridge” application which allows a customer to purchase phone numbers (DID) for any other VoIP provider and ‘bridge’ those DIDs into the Junction Networks service. The next big release for us will be the User Dashboard, but more about that later. Please let us know what you think about our new webites and our new applications.