Careers

OnSIP is growing rapidly and has a number of open positions at our Financial District office at 55 Broad St. in NYC.

Take a look at our job descriptions and feel free to submit a cover letter and resume to jobs@junctionnetworks.com:

Director, Business Development

Company:
  • We help businesses communicate better and easier with OnSIP.
  • Our Engineering team is located in downtown Manhattan.
  • Our small company is innovative, profitable, and quickly growing.
  • We maintain a fast-paced "startup" environment but respect work-life balance.
  • We leverage open source projects and open protocols. Always.
  • We like what we do.
Position:
  • Research, model, evaluate, and plan for new growth opportunities in new markets and/or new partners.
  • Respond to inbound inquiries with timeliness, professionalism, and an eye for revenue opportunities.
  • Gather prospects’ requirements and write proposals with input from our other departments as needed.
  • Create presentations for prospect meetings that highlight the benefits of partnering with OnSIP.
  • Source, manage, structure and negotiate partner deals.
  • Measure results and performance of each partner relationship, and utilize performance data to make business development strategy recommendations.
  • Communicate and coordinate efforts with internal teams such as Engineering, Marketing, Support, and Finance.
Requirements:
  • Undergraduate degree from a top tier university, MBA a plus.
  • 5-10 years experience working in a client-facing business development role for a technology firm. Will also consider candidates with product development backgrounds.
  • Ability to identify business challenges and opportunities and present quick, responsive, high-level technical solutions. Familiarity with of SaaS and PaaS models a plus.
  • Deadline-driven with an ability to manage multiple engagements at varying points in the sales cycle.
  • Experience selling to, presenting to, and building relationships with senior level stakeholders. Established network of relevant decision makers a plus.
  • Persuasive and compelling presentation and communication skills, both written and verbal. Superior Excel and PowerPoint skills essential.
  • Extensive experience researching, modeling, and planning for new growth opportunities that succeeded to bring in substantial new revenue
  • Energetic, creative and hardworking
  • Start up experience preferred

Senior Software Engineer - New York City (Financial District)

OnSIP is looking for talented software engineers who like to program.

Company:
  • We help businesses communicate better and easier with OnSIP.
  • Our Engineering team is located in downtown Manhattan.
  • Our small company is innovative, profitable, and quickly growing.
  • We maintain a fast-paced "startup" environment but respect work-life balance.
  • We leverage open source projects and open protocols. Always.
  • We like what we do.
Position:
  • We are seeking a full-time senior software engineer to get involved in all aspects of the development lifecycle including: research, development, design, implementation, testing, documentation, and maintenance.
  • OnSIP is a geographically distributed internet service deployed on clusters of virtualized Linux systems.
  • We leverage whatever technology is fit to get the job done, but many of us are proficient in: C, C++, Ruby, Python, Javascript, Java, PHP, relational and non-relational databases.
  • Responsibilities include solving problems as part of a team as well as team leading to help make the company successful.
Requirements:
  • B.S. or M.S in Computer Science from top tier school preferred
  • 5+ years industry experience building large-scale server applications and reliable software
  • Excellent communication and leadership skills
  • Expert in at least one of the following languages: C, C++, or Java
  • Experience with Git.
  • Experience with any of the following would be a plus, but not necessary: OpenSIPS, FreeSWITCH, Asterisk, Prosody, RabbitMQ, SproutCore, Rails, Ejabberd, Cassandra

Please submit a cover letter and resume for consideration.

Software Engineer - New York City (Financial District)

OnSIP is looking for talented software engineers who like to program.

Company:
  • We help businesses communicate better and easier with OnSIP.
  • Our Engineering team is located in downtown Manhattan.
  • Our small company is innovative, profitable, and quickly growing.
  • We maintain a fast-paced "startup" environment but respect work-life balance.
  • We leverage open source projects and open protocols. Always.
  • We like what we do.
Position:
  • We are seeking a full-time software engineer to get involved in all aspects of the development lifecycle including: research, development, design, implementation, testing, documentation, and maintenance.
  • OnSIP is a geographically distributed internet service deployed on clusters of virtualized Linux systems.
  • We leverage whatever technology is fit to get the job done, but many of us are proficient in: C, C++, Ruby, Python, Javascript, Java, PHP, relational and non-relational databases.
  • Responsibilities include solving problems as part of a team to help make the company successful.
Requirements:
  • B.S. in Computer Science from top tier school preferred
  • Excellent communication skills and motivation
  • Experience in at least one of the following languages: C, C++, or Java
  • Experience with Git.
  • Experience with any of the following would be a plus, but not necessary: OpenSIPS, FreeSWITCH, Asterisk, Prosody, RabbitMQ, SproutCore, Rails, Ejabberd, Cassandra

Please submit a cover letter and resume for consideration.

Senior Linux Systems Administrator - New York City (Financial District)

OnSIP is looking for a talented Senior Linux Systems Administrator for full time employment.

Company:
  • We help businesses communicate better and easier with OnSIP Hosted VoIP.
  • Our Engineering team is located in downtown Manhattan.
  • Our small company is innovative, profitable, and growing.
  • We maintain a fast-paced "startup" environment but respect work-life balance.
  • We leverage open source projects and open protocols.
  • We like what we do.
Position:
  • This is a key role in our engineering team.
  • You will be responsible for the high availability and total uptime of our product operations. This is more than just an OS level position; you will be responsible for maintaining our applications, application servers, and other backend systems.
  • We are looking for a sysadmin who can provide innovative solutions to build and scale rock-solid infrastructure for reliable product operations. As our business continues to grow, we work hard to deliver a phenomenal end user experience and high reliability. As part of the team, you should be able to step back and analyze a problem from different angles to identify solutions that balance improved performance with simplicity.
  • Teaching and best practice guidance will be a part of your responsibilities. You will be responsible for providing systems guidance to a team of developers who are not expected to have your level of expertise in systems administration.
  • As part of the team, you will support a 24/7 operation. You will be part of an on-call rotation (weekends, about monthly) for handling any service interruptions that should arise.
  • You will do it all as part of a small team— architecture to operations. You should be comfortable working independently as well as in small groups and be ready to bring creative ideas to the table.
Requirements:
  • You studied Information Technology (or another tech-heavy science/engineering field) in school and can proudly claim that you spent more than your share of late nights bathed in the glow of compiler output.
  • You have a track record of large implementations of servers and distributed systems.
  • You see problems as opportunities and have what it takes to effectively communicate, brainstorm, and collaborate to work through them.
More About You:
  • You are an expert in Linux system administration.
  • You are an expert in shell scripting and automation.
  • You have substantial experience with Python and Perl.
  • You have diverse experience in monitoring (e.g. nagios, collectd), trending (e.g. mrtg, cacti) and configuration deployment management (e.g. cfengine, puppet) systems.
  • You have worked closely with development teams while also managing production systems.
  • You have expertise in application servers and other backend systems (e.g. MySQL, Apache, Cassandra).
  • You have knowledge and/or experience in virtualization (KVM, Xen).
More About You (Bonus, Not Required):
  • You have experience working with custom developed applications (deploy/release/etc.) in a SaaS environment.
  • You have experience with VoIP.

Please submit a cover letter and resume for consideration.

Inbound Sales Representative - New York City (Financial District)

Overview:

OnSIP is looking for a detail-oriented and proactive Inbound Sales Representative (SR) to bridge our marketing efforts with our sales cycle. The SR position is an entry level role in our B2B marketing and sales organization at OnSIP.

Company:
  • We help businesses communicate better and easier with OnSIP, a real-time voice, video and IM service.
  • Our marketing team is located in downtown Manhattan. (The SR will be working directly with our marketing team.)
  • Our small company is innovative, profitable, and growing.
  • We maintain a fast-paced "startup" environment but respect work-life balance.
  • We like what we do.
Position:

We are seeking a full-time Inbound Sales Representative who will be primarily responsible for qualifying inbound leads brought to us through marketing activities (e.g. website traffic, ad campaigns). This position reports to the Marketing & Demand Generation Director and interfaces daily with the marketing and sales team.

  • During a training period, you will ramp up your knowledge on our service and sales process with members of our sales, marketing, and support team.
  • After your training period, you will be the point person to answer sales calls, determine if the caller is a good prospective customer, and direct the call accordingly.
  • In addition to inbound sales calls, you will work with the marketing team to sift out qualified prospects, given criteria.
  • Using Salesforce.com as a key tool, you will prioritize, call, and email qualified prospects with the intention to convert these prospects into engaged, sales opportunities for our Account Executives.
  • Your success will be determined by not only the ability to reach sales goals, but to help us continually improve our process. You will be regularly asked for suggestions to help us automate and improve our conversion rates.
Requirements:
  • Drive to be #1 with strong internal motivation, and enjoy collaborating with a team.
  • Ability to quickly build rapport with contacts at all levels in an organization.
  • Strong business acumen.
  • Ability to learn quickly and operate in a fast paced environment.
  • Strong time management and organizational skills.
  • Track record of success.
  • Bachelor's degree from an accredited university.
Desired Skills:
  • Work experience with B2B technology products and/or Internet services.
  • Prospecting experience, preferably in technology.
  • Ability to close revenue.
  • Experience with Salesforce.com.
  • Trained on a proven sales methodology.
  • Proven leadership skills.
Compensation:

This is a full-time, salaried position based on experience and performance. Health and retirement benefits offered.

Please submit a cover letter and resume for consideration.

Marketing and PR Coordinator - New York City (Financial District)

OnSIP seeks a Marketing and PR Coordinator for full-time employment.

Company:
  • We are an Internet company that helps businesses communicate better and easier with OnSIP, a real-time voice, video and IM service.
  • Our marketing team is located in downtown Manhattan.
  • Our small company is innovative, profitable, and quickly growing.
  • We maintain a fast-paced "startup" environment but respect work-life balance.
  • We like what we do.
Overview:

OnSIP is looking for a Marketing & PR Coordinator to promote and administer the company’s presence throughout the public and on the Internet. A great opportunity to begin a fulfilling career in marketing and PR in the software industry, this position is fit for a recent college graduate of a top-tier school. The Marketing & PR Coordinator will be responsible for ensuring the continuous circulation of the OnSIP brand throughout various channels, including social media platforms and news, tech, and business websites.

Requirements:
  • You have a bachelor's degree in business, marketing/PR, journalism/writing or related field, preferably from a top-tier school; or, you have equivalent experience.
  • You like to write, and you write well. You have examples of content development you are proud to share with us.
  • You like technology and have worked for a tech company and/or have proven hobbies or interests in technology.
  • You have strong pitching and communication skills, along with a sharp instinct for how to spin a story so it’s newsworthy.
  • You have the ability to research and write new content on unfamiliar or new topics.
  • You thrive in a fast-paced, team environment.
  • You have good organizational skills. You are comfortable keeping track of contacts, news, and event calendars on a daily basis.
  • If you have experience with PR Database (e.g. Cision) and/or email marketing platforms (e.g. Constant Contact, Mailchimp), that’s a plus.
  • If you have experience with basic HTML and/or Photoshop, that’s a plus.
Responsibilities:
  • Monitor OnSIP’s presence on the web, ensuring the company's visibility on blogs, lists, etc.
  • Ensure all social media accounts are active and responsive.
  • Write, submit, and syndicate press releases.
  • Coordinate content creation amongst the OnSIP team – from internal blogs to informational web pages to external news articles.
  • Build and foster relationships between our company and media outlets; send regular story pitches to media outlets.
  • Assist in planning and attending technology and reseller channel expos.
  • Administer websites, creating, adding and updating content as needed.
  • Compose sales and marketing email templates and regularly help out in outbound demand generation.
  • Perform other marketing duties as they arise

Please submit a cover letter and resume for consideration.

Customer Service Representative- New York City / Pennsylvania / or Virtual

OnSIP seeks a Customer Service Representative for full-time employment.

Position:

We are looking for a Customer Service Representative who will be a primary point of contact for customers setting up and using our Internet-based services.

Responsibilities:
  • Answer customer issues via phone and Salesforce
  • Research customer issues and report solution back to customer
  • Use online collaboration tools to solve customer issues
  • Understand VoIP and the telecom industry enough to answer
    pre-sales questions
  • Write occasional entries on the Junction Networks blog
  • Manage and Maintain the Toll Free RESPORG (TF Number Porting)
    process from beginning to end
Requirements:
  • 5+ years of work experience in general business
  • 3-5 years of proven technical support experience with a focus on VOIP, Internet products and services and a thorough understanding of the SaaS (Software as a Service) model.
  • Thrives in a fast-paced team environment
  • Superior business and relationship building skills
  • Excellent written and oral communication skills

The candidate must have a strong background in technology but, more importantly, have excellent phone rapport and writing skills. The candidate must have a blend of business and technical savvy and be comfortable working directly with technical engineering teams.

The candidate will have 3-5 years experience as a technical support representative and possess outstanding analytical, written and oral communications skills. You must show a capacity to develop and maintain working relationships with multiple stakeholders and partners.

Please submit a cover letter and resume for consideration.